Know where your money goes
Payments without surprises
The payment choices currently available appear at checkout. A method marked coming soon cannot be selected or used to place an order.
Last updated 9 October 2026
Before payment
You can review your products, quantities, total, contact details, Pargo point and payment choice before continuing. You can return and correct a mistake before placing the order.
Your checkout total
Product prices are shown in South African rand and include the delivery allocation used in our pricing. We do not add a separate Pargo charge at the current checkout.
LevelUp is not currently registered for VAT. VAT is therefore not separately charged or shown as claimable tax. The invoicing system is designed to activate VAT only after registration and its effective date are formally confirmed.
Secure provider handover
After you continue, the payment service handles the banking or card step. LevelUp does not ask for or store your banking PIN, online banking password or full card security details.
An order is confirmed only after the payment provider reports a successful payment and our system verifies that result.
If payment fails
A declined, cancelled or expired attempt does not create a paid order. Reserved stock is released through the controlled payment process. If your bank shows an unexpected debit, contact us with the order reference so we can compare it with the provider record.
Refunds
An approved refund is returned through the appropriate payment process. Bank and provider processing times can differ, so we will confirm when LevelUp has submitted the refund and explain what happens next.
Need a clear answer?
WhatsApp is our main support channel. Email remains available when you need a written record or cannot use WhatsApp.
